Did two tours through this group. First was the Wildlife and Hot spring tour. Pick up from the hotel was great, friendly and knowledgeable tour guide (Jennifer). Really went above and beyond. Hot springs were an interesting color but otherwise very relaxing. Second tour was the Auroral viewing tour. First night there was a hiccup with communication and I was quite upset. The next day it was quickly rectified and you can tell they really care about each and every guest that steps onto their buses. Had an AMAZING evening with Aki, got some amazing photos and told Canadian poetry around the fire while roasting marshmallows. They took us to a different spot to see the lights so I was watching the sky light up while standing on a frozen lake. 10/10 thank you for making this the experience of a lifetime. Definitely recommend this tour group.